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Home Insurance

Claim rejection or partly rejected claims

businessIt is not an unusual occurrence and sometimes Insurance Companies do make the wrong decision.

If you have had a Home Insurance claim either completely or partly rejected within the last 5 years, My Insurer Won’t Pay will happily review your claim.

Here is a list of some of the rejected and partially rejected home insurance claims we are currently dealing with:
  • Burglary or theft claims
  • Fire claims
  • Flood claims
  • Water damage
  • Third party claims

A rejected claim means the insurer will not pay anything until they are happy that they are liable for the claim, we will therefore fight on your behalf to obtain an early admission of liability. Once the insurer has accepted liability we will then negotiate an interim payment and/or secure alternative accommodation whilst your property is being reinstated.

Whatever your home insurance claim, My Insurer Won’t Pay can assist:
  • Assess the total value of your claim
  • Assess the prospects of success
  • Assess the damage and repairs to your home
  • Assess the damage to fittings and contents
  • Assess if you are entitled to alternative accommodation whilst your property is being reinstated
  • Assess if you are entitled to additional compensation

We will obtain the maximum settlement you are entitled to recover using our significant expertise and knowledge of repudiated insurance claims.

  • High Success Rate

  • Short Payout Time

  • Large Sums Recovered

  • Nationwide Coverage

Warranties and Conditions

Most home insurance policies contain warranties and conditions. In each case, we will review whether it was correct for the insurer to reject or partially reject the claim and rely on a strict interpretation of the warranty or condition in question.

Where a claim has been rejected because the insurer says a policyholder has breached a warranty or condition, we will review to see whether there is a direct link between the breach and the loss the consumer has suffered.  For example, it is not unusual for an insurer to reject a fire claim because a specific type of burglar alarm was not fitted.

If a policyholder was represented by a broker, it may be that the broker should have been aware that certain facts needed to be disclosed. In these cases, we might consider it more appropriate for the policyholder to make a claim directly against the broker.


  • My insurer did pay in the end! Delighted with the outcome.

    Miss Hurlston, Sheffield

  • True experts in their field. Very efficient and helpful. You should be extremely proud of your team.

    Mr Savage, Manchester


  • Incorrect information – if you gave wrong information at any stage (for example, about how something got damaged), it could affect your claim.
  • Lack of due care– for example, you may have unknowingly contributed to the event  which may mean you’re not covered under the terms of the policy.
  • You didn’t take reasonable care to answer all the questions on the application truthfully and accurately – for example you might not have told the company about a pre-existing medical condition, county court judgment (CCJ) or criminal conviction.

If you are not happy with the reasons the insurance company give for rejecting your claim, contact My Insurer Won’t Pay and we will happily review your claim. 

My Insurer Won’t Pay
The Disputed Insurance
claims specialist

We act for consumers and businesses who have had genuine insurance claims over £5,000 rejected within the last 5 years or the offer made on their insurance claim is too low.

Was your...


Did the insurance company make the wrong decision?

Is your claim worth over £5,000?

Is your claim still ongoing?

Is your overall claim worth over £5,000?

Yes, You could be Entitled to Claim!

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